Shalini Chandra

Building Trust in Virtual Collaborations by Social Presence

Discover the significance of prioritising social presence to foster trust, consistency, and effective collaboration in virtual environments.

Technostress Dynamics: Understanding Its Influence on Employee Innovation

Dr Shalini Chandra’s analysis, featured in Express Computer, delves into critical insights for organisations, emphasising the need for a mindful approach in managing technostress.

Dr Shalini Chandra wins SP Jain’s ‘Professor of the Year – Research’ award

Dr Shalini Chandra has been recognised for her quality publications that bring credibility and standing to the School’s research efforts.

SPJ Faculty Excellence Awards 2021-22 - Slider Gallery

How IT mindfulness can facilitate productivity and creativity in student learning

“IT mindfulness is an individual-level trait that enhances student learning effectiveness by providing a self-regulatory coping mechanism in the face of enhanced IT demands for learning,” Dr Shalini Chandra writes in Financial Express.

3-Faculty-slider-photo--Importance-of-IT-&-online-education

What is IT mindfulness?

Dr Shalini Chandra (Associate Professor, SP Jain) writes in The Hindu about how promoting IT mindfulness is one way to boost online learning effectiveness.

RESEARCH & PUBLICATIONS
ADDITIONAL INFORMATION

Research Interests

Technology-enabled innovation and collaboration
Adoption and acceptance of new technologies
Dark side of technology
Social media

JOURNAL PUBLICATIONS

Shirish, A., Chandra, S., & Srivastava, S. C. (2021) Switching to Online Learning During COVID-19: Theorizing the Role of IT Mindfulness and Techno Eustress for Facilitating Productivity and Creativity in Student Learning. International Journal of Information Management. 61, 102394.
Seshadrinathan, S., & Chandra, S. (2021). Exploring Factors Influencing Adoption of Blockchain in Accounting Applications using Technology–Organization–Environment Framework. Journal of International Technology and Information Management, 30(1), 30-68.
Srivastava, S. C., Shirish, A. & Chandra, S. (2021) Impact of Mobile Connectivity and Freedom on Fake News Propensity During the COVID-19 Pandemic: A Cross-Country Empirical Examination. European Journal of Information Systems. 30 (3), 1-20.
Chandra, S., Srivastava, S. C., & Shirish, A. (2020) Theorizing Technological Spatial Intrusion for ICT Enabled Employee Innovation: The Mediating Role of Perceived Usefulness. Technological Forecasting and Social Change (TFSC), 161(2020), 120320.
Paliwal, V., Chandra, S., Suneel, S. (2020) Blockchain Technology for Sustainable Supply Chain Management: A Systematic Literature Review and A Classification Framework. Sustainability,12(18), 7638.
Chandra, S., Srivastava, S. C. & Shirish, A. (2019) Does Technostress Inhibit Employee Innovation? Examining the Curvilinear Influence of Technostress Creators. Communications of the Association for Information Systems, 44(1), 19.
Srivastava, S. C. & Chandra, S. (2018) Social Presence in Virtual World Collaboration: An Uncertainty Reduction Perspective Using a Mixed Methods Approach. MIS Quarterly, 42(3), 779-803.
Chandra, S., & Kumar, K. N. (2018) Exploring Factors Influencing Organizational Adoption of Augmented Reality in E-Commerce: Empirical Analysis Using Technology-Organization-Environment Model. Journal of Electronic Commerce Research, 19(3), 237-265.
Srivastava, S. C., Chandra, S., & Shirish, A. (2015) Technostress Creators and Job Outcomes: Theorizing the Moderating Influence of Personality Traits. Information Systems Journal, 25(4), 355-401.
Theng, Y.L., Chandra, S.,Goh, L.Y.Q., Lwin, M.O. & Foo, S. (In Press). Exploratory Qualitative Study for Community Management and Control of Tuberculosis in India. ActaTropica.
Naikal, A., and Chandra, S. (2013) Organisational Culture: A Case Study. International Journal of Knowledge Management and Practices, 1(2), 17-24.
Chandra, S., Srivastava, S. C., & Theng, Y.L. (2012) Cognitive Absorption and Trust for Workplace Collaboration in Virtual Worlds: An Information Processing Decision Making Perspective. Journal of the Association for Information Systems, 13(10), 797-835.
Rao, P., Chandra, S., & Theng, Y.L. (2011) Adoption & Usage of Healthcare Portals: Examining the Factors Influencing Consumers’ Decisions, International Journal of Organizational and Collective Intelligence (IJOCI), 2(3), 50-73.
Chandra, S., Srivastava, S. C., & Theng, Y. L. (2010) Evaluating the Role of Trust in Consumer Adoption of Mobile Payment Systems: An Empirical Analysis. Communications of the Association for Information Systems, 27, 561-588.
Chandra, S., & Theng, Y. L. (2010) Usability Evaluation of Game-based E-learning Systems. International Journal of Global Management Studies Professional, 1(3), 40-54.

Book Chapters

Chandra, S., Srivastava, S. C., &Lam, H. M. (2007). Usability Evaluation of e-Learning Systems, in Encyclopedia of Information Science and Technology, Second ed., Mehdi Khosrow-Pour (Ed), Idea Group: Hershey, PA, USA.

Conference Presentations and Proceedings

Chandra, S., Shirish, A., & Srivastava, S. C. (2021). Examining User Engagement in AI-based Interactional Tools: Valorizing the Essence of Human-Beings. Presented at the virtual 81st Annual Meeting of the Academy of Management, 29 July - 4 August 2021.
Shirish, A., Chandra, S., & Srivastava, S. C. (2021). Is it a Matter of Trait or State? Understanding IT-mediated Learning Effectiveness During COVID-19. Presented at the virtual 81st Annual Meeting of the Academy of Management, 29 July - 4 August 2021.
Paliwal, V., Chandra, S., Suneel, S. (2020) Indian MSME's Sustainable Adoption of Blockchain Technology for Supply Chain Management: A Socio-Technical Perspective. Presented at the IFIP WG8.6 Conference, December 17-19 2020, Indian Institute of Management Tiruchirappalli (IIMT), India.
Chandra, S., Shirish, A., & Srivastava, S. C. (2020, June). Artificially Intelligent or Humanly Artificial? Examining User Engagement in AI Tools. SIGMIS-CPR’20: In Proceedings of the 2020 on Computers and People Research Conference (pp. 61-62).
Chandra, S., Srivastava, S. C., & Joseph, D. (2019). Can OCB Foster Positive Work Attitudes among IT Employees?: The Mediating Role of ‘Meaning of Work’. To be presented at the 79th Annual Meeting of the Academy of Management (AOM 2019) Conference, August 9-13, 2019, Boston, Massachusetts
Chandra, S., Shirish, A. & Srivastava, S. C. (2018). Virtual Technologies’ For ‘Real Collaborations’: Is Fostering User Trust the Key?. Presented at the European Academy of Management 2018 (EURAM 2018) Conference, June 19-22, 2018, Reykjavik, Iceland.
Shirish, A., Chandra, S., & Srivastava, S. C. (2018). ‘Structure’ And ‘Process’ Congruence: A Control Theory Perspective on Services Offshoring Performance. Presented at the European Academy of Management 2018 (EURAM 2018) Conference, June 19-22, 2018, Reykjavik, Iceland.
Chandra, S., Srivastava, S. C., & Joseph, D. (2017). Meaning of Work and Organizational Citizenship Behavior for IT Employees: The Mediating Role of Affective Commitment. Presented at International Conference on Information Systems 2017 (ICIS 2017) Conference, December 10-13, 2017, Seoul, South Korea.
Chandra, S., Srivastava, S. C., & Joseph, D. (2017). Meaning of Work and Organizational Citizenship Behavior for IT Employees: The Mediating Role of Affective Commitment. Presented at International Conference on Information Systems 2017 (ICIS 2017) Conference, December 10-13, 2017, Seoul, South Korea.
Shirish, A., Chandra, S. & Srivastava, S.C. (2017). Investigating Stress and Strain due to Operational Information Systems. Production and Operations Management Society (POMS) Conference, May 5-8, 2017, Seattle, Washington, USA.
Shirish, A., Chandra, S., Srivastava, S. C. (2017) Watch Out-It’s My Private Space! Examining the Influence of Technology Driven Intrusions on Employee Performance. Presented at 50th Hawaii International Conference on System Sciences (HICSS-50), January 4-7, 2017, Hawaii.
Chandra, S., Srivastava, S. C. & Shirish, A. (2016) Technostressors and Employee Innovation: Examining the Linear and Curvilinear Relationships. 76th Annual Meeting of the Academy of Management Conference (AOM) 2016, August 5-9, 2016 at Anaheim, California, USA.
Kumar, K. N., Chandra, S., Bharati, S., Manava, S. (2016). Factors Influencing Adoption of Augmented Reality Technology for E-Commerce, 20th Pacific Asia Conference on Information Systems (PACIS 2016), June 27-July 1, 2016, Chiayi, Taiwan.
Srivastava, S. C., Chandra, S. & Shirish, A. (2016). Examining the Influence of Operational Technostress on Innovation. Production and Operations Management Society (POMS) Conference, May 6-9, 2016, Orlando, Florida, USA.
Chandra, S., Srivastava, S. C. & Shirish, A. (2015). Do Technostress Creators Influence Employee Innovation?, 19th Pacific Asia Conference on Information Systems (PACIS 2015), July 5-9 2015, Singapore.
Srivastava, S. C., Chandra, S. & Shirish, A. (2015) Operational Technologies in Organizations: Privacy Concerns and Productivity. Production and Operations Management Society (POMS) Conference, May 8-11, 2015, Washington D.C., USA.
Chandra, S. Shirish, A., & Srivastava, S. C., Boughzala, I. (2014) Can Technostressors Be Engaging?: The Salient Role Of Employee Personality. 74th Annual Meeting of the Academy of Management Conference (AOM) 2014, August 1-5, 2014 at Philadelphia, PA.
Chandra, S. Shirish, A., & Srivastava, S. C. (2014) Technostressors and Job Stress: Examining the Role of Personality Traits. ACM SIGMIS Computers and People Research (CPR) 2014 Conference, May 29-31, 2014, Singapore.
Chandra, S. Shirish, A., & Srivastava, S.C. (2014) The Negative Influence of Operational Information Systems in Organizations. Production and Operations Management Society (POMS) Conference, May 9-12, 2014, Atlanta, GA, USA.
Shirish, A., Chandra, S. & Srivastava, S. C. (2013). Virtual Worlds as Platforms for Digital Entrepreneurship: The Role of Internal Governance and the Rule of Law, IFIP WG 8.6 Conference, June 27-29, 2013, Bangalore India.
Shirish, A., Srivastava, S. C. & Chandra, S. (2013). Enabling Entrepreneurship within Virtual Worlds: Theorizing the Role of Governance and Culture, 17th Pacific Asia Conference on Information Systems (PACIS 2013), June 18-22, 2013, Jeju Island, Korea.
Srivastava, S. C. & Chandra, S. (2013). Workplace Collaboration in Virtual Worlds, Ninth Annual International Conference on Information Technology & Computer Science, May 20-23, 2013, Athens, Greece.
Chandra, S., Theng, Y. L., Lwin, M. O., & Foo, S. (2011). Exploring Trust to Reduce Communication Barriers in Virtual World Collaborations, Paper presented at the 61st Annual Conference of the International Communication Association ICA (2011), May 26-30, 2011, Boston, USA.
Chandra, S., Theng, Y. L., Lwin, M. O., & Foo, S. (2010). Understanding collaborations in virtual world, 14th Pacific Asia Conference on Information Systems (PACIS 2010), July 9-12, 2010, Taipei, Taiwan.
Srivastava, S. C., & Chandra, S. (2010). Examining the Role of Utilitarian and Hedonic Factors and their Moderators for Virtual World Collaborations, Proceedings of the Sixteenth Americas Conference on Information Systems (AMCIS 2010), August 12-15, 2010, Lima, Peru.
Srivastava, S. C., & Chandra, S. (2010). Trusting the Avatar: Antecedents and Moderators of Trust for Using the Virtual World. Published in Best Paper Proceedings at the Academy of Management Meeting 2010(AOM 2010), Montreal, Canada.
Chandra, S., Srivastava, S. C. & Theng, Y. L., (2009). Role of Cognitive Absorption and Trust for Collaboration in Virtual World, Pacific Asia Conference on Information Systems (PACIS 2009), July 10-12, 2009, Hyderabad, India.
Chandra, S., Theng, Y. L., & Srivastava, S. C. (2008). A Trust-Theoretic Model for Consumer Adoption of Mobile Payment System: Case of Singapore, Academy of Management Meeting 2008(AOM 2008), August 8-13, 2008, Anaheim, California, USA
Srivastava, S. C., Teo, T. S. H. & Chandra, S. (2007). E-Government and Corruption: A Cross-Country Analysis, Twenty Eighth International Conference on Information Systems (ICIS2007), December 9-12, 2007, Montreal, Quebec, Canada.

EDITORIAL AND REVIEWER ACTIVITIES

Editor: Conference

Associate Editor: 41st International Conference on Information Systems (ICIS 2020), Hyderabad, India. 13th-16th December 2020.
Associate Editor: Pacific Asia Conference on Information Systems (PACIS 2020), Dubai. 20th-24th June 2020.
Associate Editor: 40th International Conference on Information Systems (ICIS 2019), Munich, Germany. 15th-18thDecember 2019.
Associate Editor: 27thEuropean Conference on Information Systems (ECIS 2019), Stockholm University, Sweden. June 12th- June 14th, 2019.
Associate Editor: 39th International Conference on Information Systems (ICIS 2018), San Francisco, USA. 13th-16thDecember 2018.

Reviewer: Journals

Journal of the Association for Information Systems (2020, 2019)
Information Systems Journal (2020, 2019, 2014)
Electronic Commerce Research and Applications (2017)
Electronic Commerce Research (2017)
International Journal of Information Management (2017)
AIS Transactions on Replication Research (2017)
Behaviour & Information Technology (2016)
Information and Management (2017, 2015)
Journal of Indian Business Research (2010, 2013, 2015)
Journal of Information and Knowledge Management (2013)
Electronic Commerce Research Journal (2013)
Journal of Computer-Mediated Communication (2012)
European Journal of Information Systems (2020, 2014, 2012)
Journal of Electronic Commerce Research (2010, 2014)
Decision Sciences Journal (DSJ 2009)

Reviewer: Conferences

IFIP WG8.6 Conference (2020)
International Conference on Information Systems (ICIS 2020-2010)
ACM SIGMIS CPR conference (2020, 2018, 2017)
Pacific Asia Conference on Information Systems (PACIS 2018, 2016, 2015, 2013)
Americas Conference on Information Systems (AMCIS 2018, 2013)
International Communication Association (ICA 2010)
Academy of Management Conference (AOM 2016, 2010, 2009, 2008)
SLActions Conference (SLActions 2009)

Health and Communication Conferences

Theng, Y. L., Chandra, S., Goh, L., Y., Q., Lwin, M. O., Foo, S., Sen, A., and Poovaiah, R. (2012) Developing Trust within Public-Private Partnerships for Tuberculosis Control in India. 6th Conference of the Union Europe Region, July 5-6, 2012, London, UK.
Theng, Y. L., Goh, L., Y., Q., Chandra, S., Lwin, M. O., Foo, S., Sen, A., and Poovaiah, R. (2012) Middle of Pyramid Segmentation and Differentiated Strategies: Co-ordinated Fight Against Tuberculosis in India. 6th Conference of the Union Europe Region, July 5-6, 2012, London, UK.
Theng, Y. L., Goh, L., Y., Q., Chandra, S., Lwin, M. O., Foo, S., Poovaiah, R., and Sen, A. (2012) Socially-Mediated Mobile System for Tuberculosis Public Health Alert, Care and Education (MobiTB-ACE). Medicine 2.0 - 5th World Congress on Social Media, Mobile Health, and Internet/Web 2.0 in Medicine and Health, September 15-16, 2012, Boston, USA.
Theng, Y. L., Chandra, S., Goh, L., Y., Q., Lwin, M. O., Foo, S., Sen, A., and Poovaiah, R. (2012) Investigating Trusted Sources and Social Media for Patient Care in Infectious Disease Prevention and Control: A Survey of India’s Middle-of-Pyramid Population Segmentation. Medicine 2.0 - 5th World Congress on Social Media, Mobile Health, and Internet/Web 2.0 in Medicine and Health, September 15-16, 2012, Boston, USA.
Chandra, S. (2010). Exploring Trust to Reduce Communication Barriers in Virtual World Collaborations, 1st Honours Symposium for Asian PhD Students in Communication Research, November 19-21, 2010. Hong Kong.
Rao, P., Chandra, S., & Theng, Y. L. (2010). Usage of E-Health services: Examining the age differences in individual decisions, Proceedings of the IADIS International Conference on E-Health, pp. 159-166, July 29-31, 2010, Freiburg, Germany.
Chandra, S., Theng, Y. L., Lwin, M. O., & Foo, S. (2009). Examining the Role of Cognitive Absorption for Information Sharing in Virtual Worlds, 59th Annual Conference of the International Communication Association (ICA 2009), May 21-25, 2009, Chicago, IL USA.
Rao, P., Theng, Y. L., Chandra, S. (2009). Integrated Model for Adoption and Continuance of Healthcare Web Portals: An Empirical Study, 59th Annual Conference of the International Communication Association (ICA 2009), May 21-25, 2009, Chicago, USA.
Chandra, S., Theng, Y. L., Lwin, M. O., & Foo, S. (2009). Proposed Theoretical Framework for Virtual World Adoption, First International Research Conference in the Second Life® world, September 24-26, 2009.

Awards & Recognition

Winner, Best Paper Award in the Human Behaviour and IS track for International Conference on Information Systems (ICIS) 2017.
Best Paper Proceedings, Academy of Management (AOM) Meeting, 2010.
PhD Scholarship supported by Nanyang Technological University from January 2008 to December 2011.

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